1. Payment Methods
1.1. Accepted Payment Methods: Our online sports store accepts the following payment methods for the purchase of goods: credit/debit cards (Visa, MasterCard, American Express), PayPal, ShopPay, AfterPay, Google Pay and other payment methods as may be offered on our website.
1.2. Currency: All prices and transactions on our website are in New Zealand Dollars (NZD) or Australian Dollars (AUD) unless explicitly stated otherwise.
2. Pricing and Charges
2.1. Product Prices: The prices of products listed on our website are subject to change without notice. We make every effort to ensure that the prices displayed are accurate, but errors may occur. In the event of an error in pricing, we reserve the right to cancel or refuse any orders placed for products at the incorrect price.
2.2. Shipping Charges: Shipping charges, if applicable, will be clearly stated during the checkout process. These charges may vary depending on the delivery location and the size/weight of the items ordered.
3. Payment Processing
3.1. Authorisation: By placing an order on our website, you authorize us to charge your chosen payment method for the total amount of the order, including product prices, shipping charges, and applicable taxes.
3.2. Payment Confirmation: After your payment is successfully processed, you will receive an email confirmation of your order. Please keep this confirmation for your records.
4. Taxes
4.1. Goods and Services Tax (GST): All prices listed on our website are inclusive of GST, unless otherwise specified. We will provide you with a GST invoice for your purchase upon request.
5. Refunds and Returns
5.1. Refund Policy: We offer a refund or exchange for eligible products within 30 days of the purchase date. Please refer to our "Return Policy" for detailed information on the return and refund process.
5.2. Refund Processing: Refunds will be processed to the original payment method used for the purchase. Refunds may take 10 business days to appear in your account, depending on your bank or card issuer.
6. Payment Security
6.1. Secure Transactions: We use industry-standard encryption and security measures to protect your payment information. However, we cannot guarantee the security of information transmitted over the internet.
7. Payment Disputes
7.1. Dispute Resolution: In the event of any dispute or unauthorized charge on your payment method, please contact our customer support team immediately. We will investigate the matter promptly and take appropriate action as necessary.
8. Billing Inquiries
8.1. Contact Information: For any billing-related inquiries, including questions about charges on your account or payment issues, please contact our customer support team at Info@sportzone.co.nz
9. Changes to Billing Terms and Conditions
9.1. Modification: We reserve the right to modify these Billing Terms and Conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms periodically. Your continued use of our website and services constitutes acceptance of any modified terms.
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to these Billing Terms and Conditions.